Call Center

Sendai City Call Center for COVID-19 Vaccination

Please feel free to ask questions regarding the vaccination such as for procedures.

Telephone number：0120-39-5670

Reception hours：8:30 a.m. to 7:00 p.m.(Includes weekends and National holidays)

※Until Saturday, June 5 : 8:30 a.m. to 8:30 p.m.

※Available in English, Chinese, Korean, Vietnamese,Nepali, and Japanese.

【If you would like to consult in another language other than those listed above, please call the Sendai Multicultural Center at 022-224-1919. 】

Miyagi COVID-19 Medical Consultation Center

This call center is for those who suspect they are experiencing side effects.

Telephone number: 050-3615-6941

Reception hours: 8:45 a.m. to 5:15 p.m.

• Japanese, English, Chinese, Korean, Spanish, and Portuguese : 24H daily(Includes weekends and National holidays)
• Thai, Nepali, Vietnamese, Russian, Tagalog, Indonesian, and Hindi: 8:30a.m. – 6:00 p.m. (Weekdays only)

※Those who have a hearing impairment or language barrier can contact the center by FAX or e-mail.

FAX: 022-200-2932

E-mail Address: m-side-reaction@medi-staffsup.com

Reception hours：8:30 a.m. – 5:15 p.m. (Includes weekends and National holidays)

Ministry of Health, Labour and Welfare Call Center for COVID-19 Vaccination

You can consult for general questions related to the COVID-19 vaccination.

Telephone number：0120-761770（toll-free）

Reception hours：Please see below(Includes weekends, and National holidays)

•  Japanese, English, Chinese, Korean, Portuguese, and Spanish: 9:00 a.m. –9:00 p.m.
•  Thai: 9:00 a.m. – 6:00 p.m.
•  Vietnamese: 10.00 a.m. – 7:00 p.m.