City Services During the Year-End and New Year Period

City services, except those mentioned below, are scheduled to be closed from December 29 (Sun.) to January 3 (Fri.). As ward offices and other service counters are usually crowded before and after this period every year, we recommend that you come early to avoid the peak period.

Ward Offices

Each ward office and general branch office will provide the following services from the security room on a 24-hour basis (8:30a.m.–8:00p.m. for the Akiu General Branch Office) from Dec. 29 (Sun.) to Jan. 3 (Fri.):

• Acceptance of notifications regarding family registers, such as reports of marriage and reports of death.
• Issuance of burial and cremation authorizations.

City Buses/Subway

Timetables and business hours for ticket counters, the Information Center and the Lost & Found Center will be changed during the year-end and New Year period. For more information, please contact the Information Center at 022-222-2256 (8:30 a.m.–5:00 p.m. from Dec. 28 (Sat.) to Jan. 5 (Sun.)) or see the Sendai City Transportation Bureau website at http://www.kotsu.city.sendai.jp/.

Gas Bureau/Waterworks

Gas and waterworks services will be available 24/7 during end of year and New Year period via the following routes:
Gas Bureau Safety Device: TEL 256-2111 (if you think you have a gas leak)
Waterworks Repairs Reception Center: TEL 304-3299 (burst water pipes, leaks etc.)

Closures of Sports, Education and Cultural Facilities may differ. Please check directly at the facilities for holiday season closures

Garbage Collection During Year-End and New Year Holidays

Please put out your garbage at the designated collection area by 8:30 a.m. on the morning of the designated garbage collection day.

Inquiries： Your local Collection Office
Aoba Collection Office Tel: 022-277-5300
Miyagino Collection Office Tel: 022-236-5300
Wakabayashi Collection Office Tel: 022-289-2051
Taihaku Collection Office Tel: 022-248-5300
Izumi Collection Office Tel: 022-773-5300

National Health Insurance Medical Cost Notifications to be Sent

As a part of National Health Insurance, the medical cost notification which documents overall cost of medical care received at medical institutions, can be used in the medical expenses deduction of final tax returns. From last year the issuing period was adjusted. Medical costs incurred from January to October will be sent in January and November to December medical costs are to be sent in March. The notification cannot be reissued. Please make sure to store it in a safe place if you will be using the notification in your final income tax return.

Inquiries: National Health Insurance and Pension Section of each Ward office and the Miyagi General Branch Office, Public Health and Welfare Section of Akiu General Branch Office

Deadline to Apply for Municipal Housing is December 16

• The Application Guide for Sendai City Municipal Housing will be available from December 6th at the following locations:

Application Section of Sendai City Construction Corporation
Sendai City Hall, Kokubuncho Office 2F
Shimin-no-heya, 1F of Sendai City Hall
Information Desk of each ward office
General branch offices
Family Registration Section of Sendai Station Service Center, Aoba Ward Office (5th Floor of AER)
Certificate Issuance Center
Chuo-Shimin Center of each ward
Lifelong Learning Promotion Center
Miyagi Housing Construction Center
Municipal Housing Management Office

• Application Method: Choose one available municipal housing units from the list, fill out the application form attached to the application packet and mail it in the provided envelope by December 16th. In the event that there are more applications than available housing, applications will be chosen by lottery.

• Earliest move-in date: February 21, 2020 (tentative)

For more details including eligibility and rent, please see the application packet or contact us.

Inquiries: Application Section of Sendai City Construction Corporation Tel. 022-214-3604

Aids, Syphilis and Chlamydia Testing

• Anonymous testing and consultation is ok.
• Please take the test after 12 weeks from the day you think you may have contracted the virus.
• Only test result certificates for aids can be issued (fee based.) If a certificate is required, please call the day before testing (*in the case that testing is scheduled on a Monday, please call on the preceding Friday), and bring a document which proves your identity.

1. Night time Aids, Syphilis and Chlamydia Testing
Date: January 9 (Thu.) 5:30p.m.-7:00p.m.
Results will be given directly to the test taker at a later date.

2. (Aoba Ward)

Aids and Syphilis Testing

Place: Aoba Ward Office
Date: January 18th (Sat.)
Time: 1:30p.m.-3:00p.m.

Aids and Syphilis Night Time Testing

Place: 6th Floor of AER
Date: January 10th (Fri.) , January 24th (Fri.)
Time: 5:00p.m.- 7:00p.m.

Results will be notified approximately one hour after blood samples have been taken (in the case of indeterminate results, test takers will be notified of results on the following day.)

※Applications: For both 1. and 2. You can apply for the test by calling the dedicated reservation line 090-4478-4641 between 1:00 p.m.-4:00 p.m. on weekdays, approximately one month before the test date up until the day before the test. You can also apply via the Sendai City website.
Inquiries: Health and Safety Section Tel: 022-214-8029

(Other Wards)

Aids and Syphilis Testing (Miyagino Ward)

Place: 3F of Miyagino Ward Office
Date: December 19th (Thu.)
Time: 9:00a.m.–10:30a.m.
Inquiries: Management Section, Miyagino Ward Public Health and Welfare Center
Tel: 022-291-2111 (ext. 6716)

Aids and Syphilis Testing (Wakabayashi Ward)

Place: 3F of Wakabayashi Ward Office
Date: December 25th (Wed.)
Time: 9:00a.m.–10:30a.m.
Inquiries: Management Section, Wakabayashi Ward Public Health and Welfare Center
Tel: 022-282-1111 (ext. 6716)

Aids and Syphilis Testing (Izumi Ward)

Place: 2F of East Building, Izumi Ward Office
Date: December 16th (Mon.), January 6th (Mon.)
Time: 9:00a.m.–10:30a.m.
Inquiries: Management Section, Izumi Ward Public Health and Welfare Center
Tel: 022-372-3111 (ext. 6716)

Aids and Syphilis Testing (Taihaku Ward)

Place: 3F of Taihaku Ward Office
Date: December 24th (Tue.)
Time: 1:30p.m.–3:00p.m.
Inquiries: Management Section, Taihaku Ward Public Health and Welfare Center
Tel: 022-247-1111 (ext. 6717)

Application: Making appointments are not required. Please directly go to the testing place
Your test result will be notified to you in person, so please come to the test site at least one week after the test day. If an aids results certificate is required, please call the day before the test. Please bring a document which proves your identity.